TradeLinx Refund Policy
Effective Date: [Insert Date]
This Refund Policy applies to all users of TradeLinx in the United Kingdom. By using our platform, you agree to the terms set out below.
1. No Refunds Policy
All fees paid for services, subscriptions, job postings, or any other features on TradeLinx are non-refundable, except where required by law.
We do not offer refunds under any circumstances, including but not limited to:
• Change of mind.
• Dissatisfaction with the platform or results.
• Failure to secure work or hire tradesmen.
• Technical issues or temporary downtime.
2. Platform as a Connection Service
TradeLinx is a platform that facilitates connections between contractors, clients, and tradesmen. We do not guarantee:
• Successful employment or work contracts.
• The quality, safety, or outcome of any work arranged through the platform.
All agreements and financial transactions between users are conducted independently. TradeLinx is not liable for any disputes, incomplete work, or payment issues between users.
3. User Responsibility
It is the sole responsibility of users to ensure that they:
• Are satisfied with the terms of any work agreement before proceeding.
• Verify the qualifications, credentials, and suitability of other users before engaging in work.
• Communicate directly with other users to resolve any issues or disputes.
TradeLinx does not mediate disputes or provide compensation for failed projects, incomplete work, or disagreements.
4. Service Interruptions
While we strive to maintain uninterrupted platform access, TradeLinx is not responsible for any losses resulting from:
• Temporary downtime.
• Technical errors.
• Platform maintenance or upgrades.
As our platform is provided “as is”, no refunds will be issued for interruptions in service.
5. Legal Disclaimer – Limitation of Liability
This Refund Policy is in line with UK law, including the Consumer Rights Act 2015, where applicable. However:
• Users acknowledge that TradeLinx is a business-to-business platform in many cases, meaning consumer rights protections may not apply to all users.
• To the fullest extent permitted by law, TradeLinx excludes all liability for any loss, damage, or costs incurred by users arising from platform use.
6. Contact Us
If you have questions about this Refund Policy, contact us at:
Email: [Insert Email Address]
Address: [Insert Business Address]
By using TradeLinx, you confirm that you have read, understood, and accepted this Refund Policy.